Can You Teach Your Chatbot From Spreadsheets and Presentations?

Yes. The EquilAI knowledge base now reads Excel spreadsheets, CSV exports, PowerPoint decks, RTF documents and plain text files without losing their structure, alongside the PDF and Word support that was already there. Whatever format your company's knowledge happens to live in, you can hand it to your bot as it is.

What Exactly Improved?

Extraction quality. A spreadsheet is not a wall of text, and treating it like one produces garbled knowledge. The importer now understands the structure of each format: tables stay tables, slide content stays in slide order, and CSV data keeps its columns. The result is that answers drawn from these files quote the right numbers from the right rows.

Which Formats Does the Knowledge Base Accept Now?

• PDF documents
• Word documents
• Excel spreadsheets
• CSV files
• PowerPoint presentations
• RTF and plain text files
• Your website itself, imported directly so the bot knows what your pages say

Why Does This Matter?

Most companies' answers are scattered across price lists in Excel, onboarding decks in PowerPoint and policies in PDF. If a chatbot only accepts polished documentation, someone has to spend a week rewriting content before the bot becomes useful. Now you upload what you already have, and the assistant answers from it, in any of the 95+ languages it speaks.