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Configuration
Customise your bot's appearance, connect your knowledge base, and set up Telegram or Discord.
All bot configuration is done through your EquilAI dashboard, with no code changes required. Changes take effect immediately on all channels where your bot is deployed.
Bot settings
Appearance & behaviour
Go to Dashboard → Bot to configure these settings:
Name
Your bot's display name shown in the chat header.
Avatar
Upload a logo or avatar image for the chat bubble and header.
Colours
Primary and secondary colours for the widget (buttons, header, bubbles).
Welcome message
The first message the bot sends when a user opens the chat.
Allowed domains
Domains that may load and call your bot. An empty list blocks all external sites; add * only if you want any site to be able to embed it.
Languages
Your bot responds in the user's language automatically. Supports 95+ languages.
Your bot's persona, tone and guardrails are tuned for you by the EquilAI team as part of your plan. Want the voice adjusted? Tell us and we ship the change for you.
Knowledge base
Training your bot
Go to Dashboard → Knowledge to upload documents that your bot answers from. Supported formats:
PDF
Word (.docx, .doc)
Excel (.xlsx)
PowerPoint (.pptx)
CSV
Markdown (.md)
Plain text (.txt)
RTF
Documents are indexed automatically. Add, update, or remove files at any time, and changes apply within seconds. You can also import knowledge straight from your website: paste a URL and the scraper indexes the pages for you.
Integration
Telegram
Connect your EquilAI bot to a Telegram bot so users can chat through Telegram. No code required, just a bot token from @BotFather.
01Open Telegram and start a chat with @BotFather. Send /newbot and follow the prompts to create your Telegram bot.
02Copy the API token BotFather gives you (looks like 123456789:AAF...).
03In your EquilAI dashboard, go to Bot → Integrations → Telegram. Paste the token and click Connect.
04Your EquilAI bot is now live on Telegram. Users who message your Telegram bot will get AI-powered replies.
Integration
Discord
Add your EquilAI bot to a Discord server as a slash-command bot. Requires a Discord application with a bot token.