02 / Configuration
Configure Your Bot
All bot configuration is done through your EquilAI dashboard, with no code changes required. Changes take effect immediately on all channels where your bot is deployed.
Bot settings
Appearance & behaviour
Go to Dashboard → Bot to configure these settings:
NameYour bot's display name shown in the chat header.
AvatarUpload a logo or avatar image for the chat bubble and header.
ColoursPrimary and secondary colours for the widget (buttons, header, bubbles).
Welcome messageThe first message the bot sends when a user opens the chat.
Allowed domainsDomains that may load and call your bot. An empty list blocks all external sites; add * only if you want any site to be able to embed it.
LanguagesYour bot responds in the user's language automatically. Supports 95+ languages.
Your bot's persona, tone and guardrails are tuned for you by the EquilAI team as part of your plan. Want the voice adjusted? Tell us and we ship the change for you.
Knowledge base
Training your bot
Go to Dashboard → Knowledge to upload documents that your bot answers from. Supported formats:
- →Word (.docx, .doc)
- →Excel (.xlsx)
- →PowerPoint (.pptx)
- →CSV
- →Markdown (.md)
- →Plain text (.txt)
- →RTF
Documents are indexed automatically. Add, update, or remove files at any time, and changes apply within seconds. You can also import knowledge straight from your website: paste a URL and the scraper indexes the pages for you.
Integration
Telegram
Connect your EquilAI bot to a Telegram bot so users can chat through Telegram. No code required, just a bot token from @BotFather.
Open Telegram and start a chat with @BotFather. Send /newbot and follow the prompts to create your Telegram bot.
Copy the API token BotFather gives you (looks like 123456789:AAF...).
In your EquilAI dashboard, go to Bot → Integrations → Telegram. Paste the token and click Connect.
Your EquilAI bot is now live on Telegram. Users who message your Telegram bot will get AI-powered replies.
Integration
Discord
Add your EquilAI bot to a Discord server as a slash-command bot. Requires a Discord application with a bot token.
Go to the Discord Developer Portal and create a new Application.
Under Bot, create a bot and copy the bot token. Under General Information, copy the Application ID and Public Key.
In your EquilAI dashboard, go to Bot → Integrations → Discord. Enter your Application ID, Public Key, and Bot Token, then click Connect.
In the Discord Developer Portal, set the Interactions Endpoint URL to the webhook URL shown in your dashboard.
Invite the bot to your server using the OAuth2 URL generator with the bot and application.commands scopes.
Coming soon
We add more platform integrations over time. If you have a specific integration request, contact us.