24 Jun 2026
Which Channels Can Your EquilAI Assistant Run On?
Five today: your website, Telegram, Discord, Shopify and a REST API for your own applications, with Gmail and Outlook support on the way. It is the same assistant everywhere, with the same knowledge, the same tone and the same guardrails, so customers get one consistent answer no matter where they ask.
What Does Each Channel Give You?
- Website widget. The classic chat bubble, added to any site with a single script tag and styled to your brand.
- Telegram and Discord. Your assistant answers where your community already talks, around the clock.
- Shopify. Store-aware support for merchants, connected to your shop.
- REST API. Put the assistant inside your own product: your mobile app, your backend, your internal tools. Start a conversation, send messages, attach files, get answers.
Why One Bot Instead of Many?
Because maintaining five different bots is how answers drift apart. On EquilAI you maintain one knowledge base and one persona, and every channel draws from it. Update a policy once and the widget, Telegram, Discord, Shopify and your API integration all answer from the same updated knowledge.
What Is Coming Next?
Gmail and Outlook, so the same assistant can help handle your support inbox. If there is a channel you are missing, tell us; the channel list grows in the direction customers pull it.